Privacy Rights & Complaints
The Children’s Aid Society of Toronto (CAST) is committed to promoting privacy and protecting the confidentiality of the personal information we hold about the children, youth, and families we work with.
For more information about how CAST protects your privacy, refer to our Notice of Information Practices section. If you have privacy related questions or concerns you can contact our Privacy Officer by email.
Information and Privacy Commissioner (IPC)
If your concern has not been resolved to your satisfaction, you can make a complaint to the IPC:
Information and Privacy Commissioner of Ontario
2 Bloor Street East, Suite 1400
Toronto, ON M4W 1A8
Toronto Area: 416-326-3333
Long distance: 1-800-387-0073
TDD/TTY: 416-325-7539
Email: info@ipc.on.ca
Website: www.ipc.on.ca