If you have a concern about the safety or well-being of a child or youth and/or to report abuse or neglect of a child or youth please call 416-924-4646 or toll free at 1-866-527-0833. Your call will be answered 24 hours a day, 7 days a week.

We understand that you may be hesitant to call us with questions or to report your concerns about a child, youth or family. If you are not sure whether to call, we recommend that you do. A trained advice and assessment worker will listen to your concerns and provide advice.

Agency Contacts

The following email boxes are monitored during business hours only and will take up to 48 hours to respond.

Accessibility

hr@torontocas.ca

Adoption Inquiries

adoption@torontocas.ca

Child Welfare Institute (CWI)

cwi@torontocas.ca

Donation Inquiries

info@cafdn.org

Feedback, Compliments and Complaints

managerclientservices@torontocas.ca

Foster Care Inquiries

fostering@torontocas.ca

Human Resources

hr@torontocas.ca

Media Inquiries

mediainquiries@torontocas.ca

Pape Adolescent Resource Centre (PARC)

aladha@torontocas.ca

Privacy Officer

privacyofficer@torontocas.ca

Records Requests

requestrecords@torontocas.ca

Student Placements

studentplacement@torontocas.ca

Volunteering

volunteer@torontocas.ca

Speakers Bureau

Speaker’s Bureau request form

Hours

Monday to Friday: 9 a.m. to 5 p.m.

Our phone lines are open 24 hours a day, 7 days a week.  If you have a concern about the safety or well-being of a child or youth and/or to report abuse or neglect of a child or youth please call 416-924-4646 or toll free at 1-866-527-0833.

Our Office Locations

Central
30 Isabella Street, Toronto, ON M4Y 1N1
Tel: 416.924.4646

Scarborough
843 Kennedy Road, Scarborough, ON M1K 2E3
Tel: 416.924.4646

North West
20 De Boers Drive, North York ON M3J 0H1
Tel: 416.924.4646

Plan your visit to CAST here.

Community Engagements