The CAS of Toronto is committed to providing persons with disabilities with equal opportunities and standards of goods and services in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. These goods and services will be provided in a manner that respects dignity, independence, integration and equal opportunity.
To read our AODA Standard for Customer Service Policy click here.
We welcome your feedback regarding accessibility at the CAS of Toronto.
Click here to access our interactive accessibility feedback form.
Notices of Service Disruptions will be posted here.
Below are links to the Accessibility Floorplans for the ground floor and 7th floor of 30 Isabella Street.
30 Isabella Street Ground Floor
Below are links to the Accessibility Floorplans for the 2nd floor and 3rd floor of 20 De Boers Drive.
Below are links to the Accessibility Floorplans for the ground floor and 2nd floor of 843 Kennedy Road.
Currently the Children’s Aid Society of Toronto is using a free TTY Service through “Bell Relay Service”.
How Bell Relay service works for a TTY user:
Persons who are deaf, hard of hearing or have a speech disability use a TTY to type their conversations to a Bell Relay operator. The operator then reads the typed conversation to the other party. The Bell Relay operator then types the other party’s spoken words back to the TTY user.
How Bell Relay service works for voice users:
You can easily initiate home or mobile phone calls to TTY users using the Bell Relay service. A Bell Relay operator will type your spoken words to TTY users and read back their replies.
How to use TTY Service (more…)